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Employment Practices

It has been and will continue to be the policy of CfC Life Assurance Ltd to be an equal opportunity employer. All company employment decisions are made by utilising objective standards. Our employees deal with the company's customers and fellow employees without discrimination based on sex, religious, tribal, ethnic or racial considerations.

Current Openings

Reporting to: Team Leader - Pensions

MAIN PURPOSE OF THE JOB

To manage client relationships for the purpose of retention and compliance with RBA Regulations to deliver consistent high value to clients through effective communication.

KEY RESPONSIBILITIES

  • To manage seamless client relationship to ensure maximum client retention and value optimising to clients.
  • To ensure both an optimal delivery to the client and the maintenance of a conducive relationship with the client.
  • To ensure full compliance of Schemes to all applicable legislation and highlight non-compliance issues.
  • To resolve queries and escalations by liaising with all relevant stake holders IRA, RBA, KRA and AKI)
  • To analyse trends and patterns in the market, competitor analysis and client preferences
  • To prepare and present accurate periodic trustee/admin reports, financial statements and management reports
  • Manage & liaise with system vendors for appropriate updates and implementation
  • To participate in client relationship, ad hoc projects and enhancement initiatives, including testing of systems.

REQUIREMENTS

Education

  • Bachelors degree in a business related field
  • Diploma in ACII or LOMA
  • Basic Accounting Skills

Experience

  • 2 years experience in pension administrative environment.

Job Related Knowledge

  • RBA/IRA/KRA Act and related legislation
  • Pension Administration policies, processes and procedures
  • COMPEN , SUN,SAP, CITI Direct Systems and MS Office Solutions
  • Understanding of the Pension/Insurance industry

Technical Job related Skills

  • Knowledge of regulatory requirements
  • Administration
  • Financial markets
  • Regulatory compliance
  • Knowledge of relevant law
  • Conflict Resolution

If you meet the above requirements please send a detailed and updated CV, Copies of relevant certificates, details and contacts of three professional references to This email address is being protected from spambots. You need JavaScript enabled to view it.  

-OR-

Send a hard copy to reach the undersigned by 12 September 2014. Please remember to include the Job Title in the subject matter.

The Human Resource Department
P.O. Box 30364 – 00100 Nairobi

Please click here to download a copy of the job advertisement

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