Once a loss covered by the policy has occurred, immediate written notice must be given to the Company. The written notice should contain information sufficient to identify the named insured.
The identifying information should at least include the following:-
- Name of insured
- Name of policy owner (if different from insured)
- Policy number
- Date of loss
- Whether loss is due to accident or natural causes
- Whether loss is fatal or non-fatal.
Upon receipt of a notice of claim, we furnish the claimant with a list of documents as are usually required by the Company for filing proofs of loss, and continue guiding the claimant until the claim is concluded.